The omission by JioMart could mislead buyers into assuming the devices were legal for unrestricted use, violating consumer rights under the Consumer Protection Act, particularly the right to be informed about product standards and regulatory compliance, the officials cited earlier said on the condition of anonymity. Citing the findings of the order, one of the officials said that JioMart argued that it functions as a marketplace intermediary and that compliance obligations lie with the sellers. The investigation report, mentioned in the CCPA order, further found that JioMart misled consumers and facilitated the sale of devices that posed regulatory risks, pointing out that online buyers rely heavily on product descriptions, as they don't physically inspect the products.
Author: Dhirendra Kumar
Published at: 2025-11-25 23:30:08
Still want to read the full version? Full article
