ARNOLD: The issue is that there is a federal law that says that you cannot charge veterans money for help preparing initial disability claims, and that's to protect them from getting gouged and taken advantage of. Basically, the help is supposed to be free, and anybody who offers it is supposed to be accredited by the VA. And there are nonprofits like the American Legion or VFW, and they offer the service for free. But a complaint that we heard a fair bit was that vets will start working with the company, and then some of them will get frustrated, and be like, look, I don't think this company is really doing that much to help me.
Author: Chris Arnold
Published at: 2025-12-13 22:52:47
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