The rise of New Public Management in the late 20th century brought corporate-style focus on technocracy and compliance, often at the expense of citizen empowerment and mission fulfillment. In 2022, confronted with legacy systems ill-suited to today’s strategic environment, the Air Force Life Cycle Management Center (AFLCMC/XA) awarded a 10-year contract to MetroStar, a Virginia-based government technology contractor, and launched a digital transformation focused on integrating AI/ML, synthetic test environments and secure DevSecOps pipelines. In that context, it's not unrealistic for Americans to expect their digital interactions with government to match the intelligence and reliability of the private sector.
Author: Roslyn Layton
Published at: 2025-07-02 22:59:00
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