There has been no shortage of bullies to kick: from tech giant Apple charging huge sums for repairs that Rossmann could do for nothing, to the maker of a $400 baby monitor that started charging a subscription fee for features that had previously been free. "I felt compelled to make sure that the repair community recognised that this guy is extremely likely to take your money and then rescind your access to the thing that you paid him for." "The judge in that particular case said in the court documents that he did not show remorse or contrition, that he thought he was clever in what he was doing," Rossmann says.
Author: Maddison Connaughton
Published at: 2025-07-19 19:16:55
Still want to read the full version? Full article
