"If my mom gets kicked off of Zillow, the only way that the listing will get back on Zillow is if they fire my mom," Reffkin said. In an email from April displayed in the courtroom, Reffkin brainstormed with Compass Chief of Staff Will Hardy on how to assure client brokers that being on Zillow is — in Reffkin's words — "not necessarily in their best interest." "Zillow has built its business around the illusion that it is essential to the home-selling process," Reffkin said in a May phone call to top Compass brokers, according to a transcript that was also shown in court.
Author: Laura Italiano
Published at: 2025-11-18 23:21:05
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